4 Easy Ways to Support Your Church Staff

By Joe LaGuardia

In the mid-1990s, G. Lloyd Rediger published Clergy Killers, which argued that some churches are so destructive and dysfunctional that they have actually persuaded some staff to give up ministry altogether.   Churches not adept in conflict management or basic communication skills run the risk of abusing staff or, in the least, draining staff energy to the point of burn-out.

Sometimes this happens when congregations wield power over staff with little risk to the parishioners’ own well-being.  Unlike employers who have shareholders and CEOs to answer to, parishioners try to call the shots aggressively or passive-aggressively without having to risk their own financial or personal resources.  It is an unfair advantage that congregations have over the staff they employ.

Many churches, however, are wonderful congregations to call home.  Many treat staff fairly, have appropriate policies that protect all parties involved, and are intentional in building healthy communities that minimize dysfunction and distrust.  How to do that?  I’m glad you asked.  Here are four easy ways to support your staff at church:

Understand the job.  Jobs at church–from administrator or accompanist to pastor or pastoral counselor–are not the same as jobs in the secular world.  Every staff position in a church is designed to achieve specific goals while creating a sacred space for people to meet Christ while on campus.

Consider the average job–a mechanic, say.  What if you were a mechanic, and someone “dropped in” on you to chat with you about a concern every five minutes?  You would not be a productive mechanic.  Dropping in on staff at a church, however, is a regular part of our jobs.  We make time for it because we know that ministry takes place most often in the interruptions of life rather than in the daily routines.  A mechanic’s time is valuable, and problems can be handled in specific ways.  Church staff is no different!

Understanding the job also means knowing what it takes to do a particular job.  For instance, a pastor may “hide” in her office for ten hours a week and some parishioners may feel slighted, but how else might a pastor preach a great sermon if she does not have time to prepare and write one?  Do not use your own experiences to tell a staff person how to do his or her job.

Build trust.  Church leaders learn that building trust with a congregation is the first step in effective ministry.  Trust is the catalyst for growth and the linchpin for getting things done for the Kingdom of God.

Trust must be earned, and trust goes both ways!  Parishioners must behave and communicate in a way that builds trust with staff–to be people of their word, to keep confidences, to pray for staff.

Trust comes by being interested in staff personally.  You don’t have to be a staff member’s best friend, but why not ask how his child is doing in school or about any new movies he has watched lately?  Talk about something other than church, and listen intently.  Be concerned.  It builds trust, and when you have an issue, your ability to handle it with staff will go much more smoothly if your previous interactions were positive, personal ones.

Think like an employer.  For all practical purposes, congregations employ staff.  That means that the staff at a church–even the senior pastor–does not have a traditional employer that can help negotiate the rigors of the job.  If you were to think like an employer, what would change about how you treat your staff?  Let me give a few suggestions:

Employers lean on policies to protect employees.  For church staff, that means encouraging staff to take their vacations, find time to spend with family, but also be held accountable for punctuality, professionalism, and preparedness in their job.

Employers work with employees to maximize strengths and curb weaknesses.  Church staff is no different–members have strengths and weaknesses that define who they are and how they work.  Do not micromanage staff, but work with each one in order to encourage professional development by having room for people to be who they are in all of their idiosyncrasies.  Church staff are real people, not caricatures that fit your predisposed expectations.

Church staff are real people, not caricatures that fit your predisposed expectations.

Employers celebrate employees.  Form a staff support team that handles all of the special holidays and birthdays of your church’s staff.  Shower the church administrator when its Administrator Appreciation Week, for instance.  Collect a few gift cards, balloons, and cupcakes when a staff member has a birthday.  Write cards of encouragement and let your staff know that you are praying for them.  It makes a difference!

Stay invested.  The worst thing that can happen is that a parishioner goes to another church when that parishioner does not get her way.  If you have an issue with a staff member, deal with it directly, immediately, and honestly; but, be prepared for the response.  If you want a specific outcome to a problem, help the staff member address it, but know that you may not always get your way!

In fact, the church does not revolve around you, your expectations, or your personal preferences.  But you are a part of the discerning community that makes the church a part of the Body of Christ.  Discern and pray with staff as things arise, don’t be antagonistic or petty.  Be patient and have an openness of heart.  You and your staff are on the same team, there is no room for hostility or animosity.

At the end of the day, church is supposed to be a source of joy and comfort, of fulfilling the Great Commission and of ministry not misery.  If something is not going well, it is usually not because God is not present or the Spirit is not at work.  It is likely because we have done something to railroad the human relationships that keep the wheels of the church going in a forward, harmonious and productive direction.  I hope that these four tips will make a difference!

3 Reasons why the Christian Calendar is Meaningful for today’s Church

By Joe LaGuardia

Our church, First Baptist of Vero, is hosting a short-term study on the Christian calendar during the season of Lent.  Although the sacred calendar has always been a part of First Baptist’s 101-year history, the church has often made an effort to educate the congregation on the importance and meaning of the Christian year.

Much of this work has come under the 20-year tenure of the Reverend Dr. Michael Carter, our music minister, who received a doctorate under the leadership of Robert Webber, a name church liturgists associate with the Christian calendar and ancient-future worship.

When I interviewed with First Baptist over a year ago, I was delighted that Dr. Carter was the resident theologian on liturgy.  I fell in love with the Christian calendar while attending a Presbyterian church in high school and Palm Beach Atlantic University, a Baptist college out of the Charleston tradition–a tradition that champions both biblical scholarship and orderly, liturgical worship.

On the heals of Ash Wednesday and while sitting under Dr. Carter’s teachings this past Sunday as he began his study on the Christian calendar, I remembered all of the reasons why I–and the churches I have belonged to and have known–cherish the sacred year.

First, the Christian Calendar reminds me that my faith in and with Christ is not all about me.  I grew up in a northern evangelical church that promoted a simple, but strong Protestant faith devoid of anything “ritualistic.”  We celebrated Christmas and Easter, but outside of that we tried to live by the adage that our Christian witness was more about a relationship with Christ rather than religion.

But something was missing in my Christian upbringing.  By the time we moved to South Florida when I was a boy, we were so “spiritual but not religious,” that it turned out that we were neither spiritual nor religious.  In fact, my tradition was so devoid of any ritual, my only memories of spiritual experiences were limited to attending Miami Dolphins football games and that one time I walked down the aisle to make a decision for Christ at First Baptist Church of Perrine.

When I started attending New Covenant Presbyterian Church during high school and, later, PBA, I experienced all of the nuances of the Christian year.  It did not come off as ritualistic, but a way of bolstering my relationship with Christ.  I felt that I was part of something larger than myself, part of a movement–the Christian faith–that stretched two millennia into the past and connected me to the larger story of God.

As Dr. Carter stated last Sunday, “The Christian year is about sacred time that tells of God’s story, about fusing our story with God’s story, and about making the Christ event the center of that story.”

I had a strong faith from my upbringing, but now I had the skeleton to hang–and to build–some serious Christian muscles in my walk with Christ.

Second, the Christian Calendar sustains me during seasons of spiritual drought.  We all have seasons in our walk with Jesus.  Sometimes we are on fire; other times, we feel distant from God, as if we are only stepping into each day with little connection to God.  That is natural; there is a rhythm to our faith that often mimics the four seasons of the very creation of which we are a part.

It is during those times of drought and “winter” of my soul that I come to rely on the Christian year.  The rhythm of sacred time gives me the bearings and the strength to keep walking, keep at it, to hang in there.  It encourages me to keep going because, though “sorrow may last for the night, joy cometh in the morning.”

It’s like brushing teeth.  We brush our teeth because its more than a routine, it keeps us healthy and keeps cavities away.  So too the Christian calendar is good for the soul; it keeps our hearts focused on God even when God seems far from us.

I found this out the hard way after my father died tragically as a result of gun violence.  After his death, I could not pray.  I could not focus.  I did not return to the pulpit for over a month.

The liturgy–specifically the hymnody, doxology, and congregational singing–was the only thing that got me through that time of grief and heartache.  If Jesus was hard to find in the midst of tragedy, I certainly found him in the midst of song–of hearing the congregation sing, and in following those notes sprawled across that trusty Baptist hymnal.

Third, the Christian Calendar teaches us good theology. At best, theology in the contemporary church is piecemeal, the sum of a thousand topical lessons and sermons that often fail to communicate the entirety of scripture.  I have heard this first hand–a 45-minute sermon in which the pastor presents a topic or thesis, and then strings together a barrage of scriptures as if those scriptures stood independently from the context of their respective books and of the scriptural canon as a whole.

The church year walks us through the entire Bible–starting with creation, the fall of humanity, climaxing with the birth, life, death, and resurrection in Christ; and culminating with the hope of the Second Coming of Christ.  It does not stumble from Christmas to Easter and to the next topical sermon; rather, the story of Christ stands central as we learn to be born again with him, pick up our own crosses, follow Jesus into baptismal waters, through hardship of Lent and finally the joy of the empty tomb on Easter Sunday.

Dr. Carter quoted Robert Webber as stating, “The life, death, and resurrection of Christ stands at the center of time.”  This is not an event divorced from the rest of God’s story, but entangled with the whole of scripture.

I am far from idealistic.  I will continue to visit with churches and Christians who have no place in their life for the Christian year.  That is okay; people walk with Christ on their own terms.  But for me and my family, being intimately bound with a story much larger than the “LaGuardia” story brings liberation, healing, a sense of purpose, and theology that corrects and rebukes and reproves.

It is sacred, and that is something to behold.

Proclaiming Truth in a Post-Truth World

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By Matt Sapp

2016 wasn’t a great year for truth, and the first days of 2017 don’t appear to have offered any improvement. When Stephen Colbert coined the term “truthiness” in 2005 everyone laughed. Few are laughing now.

Colbert used the word to mean something we understand to be true because it “feels” right or because our gut tells us it ought to be true.  Truthiness means that facts are secondary to emotion and that wishful thinking somehow has the power to bend the truth.

The idea behind truthiness is closely related to confirmation bias, the idea that we are more likely to accept ideas or opinions as true if they tend to reinforce what we already believe.

During the 2016 presidential election we discovered an electorate primed for confirmation bias and truthiness. And our presidential candidates quickly proved ready to take advantage of the new reality by intentionally seeking to obscure the truth by muddying the waters about the basic standards of truth and by constantly calling into question what we previously accepted as reliable sources of truth — in the media, the scientific community, and the government.

Truthiness and confirmation bias are not, of course, only political phenomena.  Religious leaders and constituencies fall prey to the same fallacies.  In fact, there are few, if any, areas of our lives where basic standards of truth haven’t begun to erode.  That’s why we find ourselves liking and re-posting things on Facebook that turn out not to be true—whether it relates to football teams or to political candidates.

All of this leads many to conclude that we are living in a “post-truth” America.  In fact, “post-truth” was named the 2016 word of the year by Oxford Dictionaries.  In a post-truth world we seek out and lend credence to only those sources of information that tend to confirm our biases, and we begin to reject the idea that there are any unbiased, objective sources of truth.

When information bubbles and echo chambers become so exclusionary and loud, when confirmation bias and wanting to “feel” right become more important than facts, and when we become so factionalized and entrenched in our ideological ghettos, that winning an argument or an election—that power and victory—become more important than truth, then we live firmly in a post-truth society.

To the extent that what I’ve just described is happening, we are in real trouble. And a post-truth society presents a distinct challenge to Christians because we believe that Christ is the truth (John 14:6).

So how exactly does a post-truth world present a challenge to the gospel?

Love your enemies and pray for those who persecute you (Matt 5:44)—those are basic Christian truths. But in a post-truth world people sit in the pews and wonder if those truths “feel” right. Do they line up with what I heard on the radio or TV last week?  Do they tend to confirm my biases?  Because, if not, in a post-truth world, we are being conditioned to hold those ideas as suspect.

So we start to interpret the truth into something more akin to truthiness.  We think, “In some situations loving your enemies means killing them and praying for those who persecute you means praying for God to destroy them.”

“Doesn’t that feel more right,” we think, “Let’s make that the truth.”

The last shall be first.  You can’t serve God and money.  Blessed are the peacemakers.

“Nice try preacher,” we think, “but that doesn’t feel right.  Self-promotion feels better. My gut instinct tells me I can serve two masters. Bomb the hell out of ‘em. Sometimes peace is made at the end of a sword.”

Those ideas “feel” great, and in today’s world we’re learning that if it feels right, it’s true.  If it doesn’t feel right, it isn’t.

In this way the Sermon on the Mount isn’t outright rejected.  We just question it around the edges and reinterpret it until it takes on the form of truthiness, until it becomes something that “feels” right in our gut—and until it becomes something less than true.

So how do we preach truth in a post-truth world?

First, we should preach the truth calmly and persistently, prayerfully and deliberately, and intentionally, so that we guard ourselves against a drift toward truthiness.

Second, we shouldn’t preach the truth only reactively—the truth must be more than just a response to every “post-truth” flare up.

Instead, with courage and dignity and diligence we should preach proactively that humility is a virtue and meekness a strength, that looking out for the little guy and caring for the downtrodden are their own rewards. That all of God’s children are equal in the eyes of God.

In a post-truth world we should confidently proclaim that there is such a thing as truth, that it has a unique and unrivaled power, and that it wins in the end.

No amount of post-truth yelling or anger or violence or money or intimidation or religious chest-thumping or political browbeating can keep truth down.  The truth will come out. It will come to light.

Truth is like yeast in the dough or the faith of a mustard seed—and, like Shakespeare’s Hermia, though it be but little, it is fierce!  So truth doesn’t need us to defend it, but it does need us to let it out into the world.  It does need to be insistently and persistently proclaimed.

The truth doesn’t have to “feel” right.  It is right.  It doesn’t have to shout to win an argument. And, as hard as it may be for us to understand, it doesn’t have to win every day, every battle, every election or even every decade. Our faith teaches us that it’s already won the war.

There’s another thing truth has done. It has set us free (John 8:32)—free to be right, even if it doesn’t always “feel” right.