4 Easy Ways to Support Your Church Staff

By Joe LaGuardia

In the mid-1990s, G. Lloyd Rediger published Clergy Killers, which argued that some churches are so destructive and dysfunctional that they have actually persuaded some staff to give up ministry altogether.   Churches not adept in conflict management or basic communication skills run the risk of abusing staff or, in the least, draining staff energy to the point of burn-out.

Sometimes this happens when congregations wield power over staff with little risk to the parishioners’ own well-being.  Unlike employers who have shareholders and CEOs to answer to, parishioners try to call the shots aggressively or passive-aggressively without having to risk their own financial or personal resources.  It is an unfair advantage that congregations have over the staff they employ.

Many churches, however, are wonderful congregations to call home.  Many treat staff fairly, have appropriate policies that protect all parties involved, and are intentional in building healthy communities that minimize dysfunction and distrust.  How to do that?  I’m glad you asked.  Here are four easy ways to support your staff at church:

Understand the job.  Jobs at church–from administrator or accompanist to pastor or pastoral counselor–are not the same as jobs in the secular world.  Every staff position in a church is designed to achieve specific goals while creating a sacred space for people to meet Christ while on campus.

Consider the average job–a mechanic, say.  What if you were a mechanic, and someone “dropped in” on you to chat with you about a concern every five minutes?  You would not be a productive mechanic.  Dropping in on staff at a church, however, is a regular part of our jobs.  We make time for it because we know that ministry takes place most often in the interruptions of life rather than in the daily routines.  A mechanic’s time is valuable, and problems can be handled in specific ways.  Church staff is no different!

Understanding the job also means knowing what it takes to do a particular job.  For instance, a pastor may “hide” in her office for ten hours a week and some parishioners may feel slighted, but how else might a pastor preach a great sermon if she does not have time to prepare and write one?  Do not use your own experiences to tell a staff person how to do his or her job.

Build trust.  Church leaders learn that building trust with a congregation is the first step in effective ministry.  Trust is the catalyst for growth and the linchpin for getting things done for the Kingdom of God.

Trust must be earned, and trust goes both ways!  Parishioners must behave and communicate in a way that builds trust with staff–to be people of their word, to keep confidences, to pray for staff.

Trust comes by being interested in staff personally.  You don’t have to be a staff member’s best friend, but why not ask how his child is doing in school or about any new movies he has watched lately?  Talk about something other than church, and listen intently.  Be concerned.  It builds trust, and when you have an issue, your ability to handle it with staff will go much more smoothly if your previous interactions were positive, personal ones.

Think like an employer.  For all practical purposes, congregations employ staff.  That means that the staff at a church–even the senior pastor–does not have a traditional employer that can help negotiate the rigors of the job.  If you were to think like an employer, what would change about how you treat your staff?  Let me give a few suggestions:

Employers lean on policies to protect employees.  For church staff, that means encouraging staff to take their vacations, find time to spend with family, but also be held accountable for punctuality, professionalism, and preparedness in their job.

Employers work with employees to maximize strengths and curb weaknesses.  Church staff is no different–members have strengths and weaknesses that define who they are and how they work.  Do not micromanage staff, but work with each one in order to encourage professional development by having room for people to be who they are in all of their idiosyncrasies.  Church staff are real people, not caricatures that fit your predisposed expectations.

Church staff are real people, not caricatures that fit your predisposed expectations.

Employers celebrate employees.  Form a staff support team that handles all of the special holidays and birthdays of your church’s staff.  Shower the church administrator when its Administrator Appreciation Week, for instance.  Collect a few gift cards, balloons, and cupcakes when a staff member has a birthday.  Write cards of encouragement and let your staff know that you are praying for them.  It makes a difference!

Stay invested.  The worst thing that can happen is that a parishioner goes to another church when that parishioner does not get her way.  If you have an issue with a staff member, deal with it directly, immediately, and honestly; but, be prepared for the response.  If you want a specific outcome to a problem, help the staff member address it, but know that you may not always get your way!

In fact, the church does not revolve around you, your expectations, or your personal preferences.  But you are a part of the discerning community that makes the church a part of the Body of Christ.  Discern and pray with staff as things arise, don’t be antagonistic or petty.  Be patient and have an openness of heart.  You and your staff are on the same team, there is no room for hostility or animosity.

At the end of the day, church is supposed to be a source of joy and comfort, of fulfilling the Great Commission and of ministry not misery.  If something is not going well, it is usually not because God is not present or the Spirit is not at work.  It is likely because we have done something to railroad the human relationships that keep the wheels of the church going in a forward, harmonious and productive direction.  I hope that these four tips will make a difference!

A Hunger for Bible Literacy, Part 1

bible study handsBy Matt Sapp

Wanna know a secret? No one reads the Bible anymore.  Can you name the last time you opened your Bible at home? If you can’t, know that you’re not alone.

Whatever your background with church—whether you haven’t missed a Sunday since you were a child or you’re just finding a faith of your own as an adult—most of us have one thing in common.  Very few American Christians—regardless of their church involvement—read the Bible consistently on their own. 

Several years ago I sat in a church pew on a Sunday night listening to well-known Christian evangelist Tony Campolo. As he taught from the pulpit he called out to the congregation a chapter and verse of the Bible and asked us to recite the scriptures with him.

All he got back from the congregation was uncomfortable silence and blank stares.

I was never very good at recalling scripture by chapter and verse, and I’m still not. I’m no memory verse or Bible drill champion.  But all of us should know the Bible better. And to know the Bible better, we have to read it more. 

This isn’t a post, though, to blame Christians for not reading the Bible. This is a post to acknowledge that the church needs to do a better job of teaching people HOW to read the Bible.

Why don’t we read the Bible anymore?  The Bible is hard to understand. You can’t just pick it up, flip it open and start reading—at least not if you expect to get the most out of it. So, mostly, people just don’t read it in the first place.

That means that Christian leaders need to do a better job teaching the basics of scripture, and not just for our members’ sake—many pastors (myself included) could benefit from a review of the basics, too!

People have very basic questions when approaching the Bible like, “Where should I start reading?” And, “What should I know about the Bible before I start reading so I can understand it better?”

It seems like it should go without saying, but our churches MUST be prepared to intentionally engage these questions from our adult members if we want them to read the Bible more consistently.

When we open the Bible, if we want to understand it better, we should bring some basic questions (and answers) to our reading.

  1. How and when did the Bible come into existence?How did we end up with the sixty-six books of the Bible? What did the first Christians read before the Bible was formed?
  2. What Bible translations should we be reading from? Why do we have so many different translations of the Bible? What are the differences between them?
  3. What type of literature is the particular book of the Bible we’re reading—poetry, prophecy, history, gospel, letter? When was it written and where? And, what does that mean about how we should read any particular text?
  4. What is the author’s purpose for writing?Are there big questions the author is likely trying to address? What kinds of answers were the first readers of scripture looking for? And, what kinds of answers should we be looking for in a particular text?

Once we’ve answered these questions, we need to help our church members READ THE BIBLE—not someone’s application of scripture that turns it into seven easy steps for a happy life, and not someone’s interpretation of scripture that tells you why your political positions are blessed by God.

We need to JUST READ THE BIBLE, so we can seek to understand it for ourselves together in Christian community. Once we’ve developed an appropriate foundation, we need to trust our collective ability to interpret and apply God’s word in our own contexts and for our own lives.

That’s a long way of saying we need to recommit to the Protestant principle of the priesthood of all believers.

Last week, my church Home Group met to talk about what we’d like to study together over the next couple of months. Here’s the feedback I got from my group. They simply wanted to know more about the Bible and how to read and understand it for themselves.

I nearly wanted to cry when I heard their responses—both for joy that there’s a hunger for meaningful engagement with scripture and in sadness at realizing how poorly we’ve engaged that hunger in our congregation.

So over the next several weeks, my home group is going to start trying to answer some of these questions as we simply READ THE BIBLE together.

And you wanna know a secret? I can’t wait!

Celebration & Grief: A Season of “Firsts”

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By Joe LaGuardia

As I am writing this, the weather is a warm 80 degrees, and my wife and children are at the beach collecting shells.  There is a slight breeze.  I can tell by the waving palm trees just outside my office window.

All of this is a reminder that I am not in Georgia anymore.  After serving in ministry there for over a dozen years, I will spend my first Christmas season in Florida since we moved to Atlanta in 2001.  Something feels askew, and my biological clock is confused by the lack of changing leaves, “sweater weather”, and frequent wintry trips for hot coffee at Dunkin Donuts.

As my body adjusts, I have become mindful that as I spend this “first” Advent and Christmas at my new church, First Baptist Church of Vero Beach, other people will be spending their holidays with “firsts” as well.  In the last year at FBC, there have been several deaths that have shaped the community in significant ways.

One person who passed, “Chubby” Bass, was well-known for his leadership and commitment to the church.  I am currently in the Sunday School class he once taught.  I gather from the group that he was a legend, and I assume its for good reason.

Another person, Hiram Henderson, was chair of the FBC Pastor Search Committee.  I had two in-person interviews with the Search Committee, and both afforded me some time with Hiram.  He was a sweet and gentle person, and he listened intently as I told the committee of my philosophy of ministry and vision for my future at FBC.  I don’t remember a time when he did not have a big smile on his face–very assuring for me, a candidate nervous about his next call.

When I came to preach in view of a call, there were only a few empty seats in the crowded sanctuary.  One was next to Hiram.  He and I shared a hymnal, and I remember him embracing me strongly, despite his failing health, in the wake of an affirmative vote.  It was the last time I saw him.

Today I visited with a family members who stood sentinel with their mother, grandmother.  She passed away peacefully and seemed as beautiful as she was on the first day I met her six months ago.  She was 103 years old and had been the oldest living member of First Baptist Church.

There are countless other individuals I can think of who will be grieving a lost loved one this season: Families of Pappy Kouns, a local baseball legend in these parts, and Dana Howard, to name a few.  Then there are friends and families in the church who lost loved ones in the wider Vero Beach community.  I may not have officiated these funerals, but attending them has made me experience the depth of love and grace that exists in this place I now call home.

When I lost my father some three years ago, I knew from experience that the first year is often the hardest. Shit hits you over and over again like those constant waves my kids are spying at the beach right now.

Every birthday, holiday, season, and transition can bring back both the celebration that memories evoke, as well as the sadness of grief which seems just as fresh as on the first day of a person’s loss.

Coincidentally, the Advent and Christmas theme at FBC this year is “‘Tis the Season,” and it certainly is.  It is the season for many firsts.  All we can hope for is that there will be those who walk alongside us, helping us find a sure footing even when we may only have enough strength to put one foot in front of another.